Jan. 22, 2020

15 Telehealth is Empowering Nursing Care - with Michael Smith

Many times the on-call physicians are interrupted in the middle of their regular life to advise the nursing team in the facility. They are sometimes given inadequate information and the safest decision is to send out the patient.

That's also the quickest way for them to get back to what they were doing.

Telehealth is a complete game-changer. Now the physicians are on call waiting to connect with the facilities and can actually see and assess the patients under their care.

This allows them to provide clear instructions for caring for the patients and many times this allows the patients to stay in the facility.


I love professionals like Michael Smith. 

Mike climbed the ladder from a CNA to housekeeper to nurse to RNAC to director of nursing to administrator and now to director of operations. He really knows this industry well and has an excellent understanding of home this complex puzzle comes together. 

In this episode we discuss the effectiveness of a telehealth program in the nursing home setting. 

A good telehealth program empowers the nurses to effectively communicate and actually show the on call physicians exactly what's going on in real-time.

The system is manned by hospitalists that are trained to provide remote care in the nursing home setting. This has dramatically reduced the rehospitalization rates for these facilities and the residents are being effectively treated in the SNFs.

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